Why
use an urgent care center rather than my reqular doctor?
Use
your regular doctor when you can. We are here to assist
in your care if you cannot schedule a convenient appointment.
You will find the urgent care can handle your problem
promptly.
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Why
not use the Emergency Room?
If
you have a true life threatening emergency, you must go
to an emergency room. However, most patients do not need
the expense and delay of the emergency room for urgent
illnesses/injuries.
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Do
we work with other doctors?
We
often act as firemen for your regular doctors. We see
patients when your doctor is out, after hours, weekends
and holidays. We handle the urgent problem immediately
and refer back to the primary care doctor the next day.
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Do
you refer patients to specialists?
Yes.
We handle immediately urgent problems such as sprains,
fractures, lacerations, vomiting, diarrhea, dehydration,
etc. and refer patients to the appropriate specialist
the next day or immediately if the illness warrants.
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What
insurance do you accept?
Medicare
and most plans. We are not providers for Blue Cross any
longer, but will bill for you. We are not contracted with
any HMO's.
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Is
x-ray available?
Yes.
We have x-ray facilities on site with x-ray technicians
on staff.
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How
are you different from the emergency room?
We
see many of the same type of patients as seen in the emergency
room. The sicker patient, those requiring hospitalization
or intensive work-ups, chest pain, traffic accidents,
major trauma and life threatening problems must be seen
at the hospital emergency room. We often will see a patient
here that should have gone to the ER. We transport these
by paramedics to Saddleback Hospital ER, about 100 yards
from our facility.
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Do
your doctors have regular patients?
Since
we are a walk-in urgent care center, our emphasis is on
the urgent care patient. Some patients use us as their
primary care provider.
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Do
I need to make an appointment?
Although
we do see walk-in patients, we make appointments for your
convenience. To make an appointment please call us at
(949) 206-4633,
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If
I make an appointment, will I be seen on time?
Usually,
but we are an urgent care center and we take patients
as they arrive.
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Do
we see patients with urgent illnesses?
We
will see patients for almost anything: bladder-infections,
flu, colds, high blood pressure checks, minor trauma,
fractures, lacerations, ear wax removal, rashes, bites,
muscular pains, etc.
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